SpyderRidersHub.com Data Retention Schedule
This schedule defines how long SpyderRidersHub.com retains different types of data.
1. Account Information
Notes
Allows fraud/security review
12 months
Security purposes
Data Type
Name, email, username
IP address logs
Login history
Retention
Until account deletion + 12 months
12 months
12 months
2. User Content
Notes
Maintains thread integrity
Auto-archived after expiration
Clubs may retain history
Safety recordkeeping
Content
Forum posts & comments
Marketplace listings
Club data & events
RAN offers/requests
Retention
Indefinitely (unless user requests deletion)
18 months
Indefinitely
Until user removes or 24 monthssts
3. Uploaded Media (Images, Videos)
Media Type
Forum images
Comment images
Marketplace media
Club / Event media
Retention
Indefinitely unless user deletes
Same as above
18 months
Indefinitely
4. Payment & Membership Records
Notes
Required for tax & accounting
Compliance + dispute handling
Per accounting standards
Data
Transaction history
Plan purchases
Billing records
Retention
7 years
7 years
7 years
5. Support Tickets (Freshdesk)
Data
Support messages
Attachments
Resolved tickets
Retention
3 years
3 years
3 years
6. Cookies
Cookie Type
Support messages
Attachments
Resolved tickets
Retention
Until logout or expiration
12 months
12 months
7. Deleted Accounts
Notes
User right
Server backup cycles
Thread preservation
Thread integrity
Data
Core account data
Backups containing old data
Forum posts
Media tied to posts
Retention
Deleted within 30 days
Purged automatically within 90 days
May remain (anonymized)
May remain (anonymized)