SRH HELP CENTER

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods as shown during the checkout process.

Can I upgrade or downgrade my membership?

es, you can upgrade or downgrade your membership by selecting 'Plans & Pricing' from the header menu, then choosing your desired plan. Click the 'Start' button to switch plans. Alternatively, you can use the 'Find Your Plan' tool to help determine which option best suits your needs.

How do I cancel my membership?

To cancel your membership, go to your members menu, select 'My Memberships,' choose your current plan, and then click 'Cancel Subscription.'

What can I customize in my account settings?

You can customize your personal information, privacy settings, notification preferences, and more by accessing your account settings in the members menu.

How do I access plan features after subscribing?

Once you subscribe, the features included in your selected plan will be immediately accessible through the appropriate sections of the website.

Is there a long-term commitment required for any of the Plans?

You will remain in your selected plan indefinitely unless you cancel it, are removed, or your plan expires due to a failed payment. All recurring plans automatically renew unless canceled, provided your payment method is successfully processed.

Please note: Canceling a paid plan may result in the permanent loss of data associated with features exclusive to that plan.

Lifetime memberships are indefinite and do not require renewal.

How do I add items to my wish list?

To add items to your wish list, browse the shop and find the item you'd like to save. Click the heart icon in the circular button located to the right of the 'Add to Cart' button.

Can I share my merch wish list with others?

No, at this time you cannot share your wish list directly. However, you may be able to print your wish list page from your screen as a workaround.

How do I manage my notification preferences?

Manage your notifications by going to the members menu and selecting 'My Notification Settings.' From there, you can customize which notifications you receive and how you receive them.

What types of notifications can I receive?

You can receive notifications for forum activity, messages, events, membership updates, and more. To customize your preferences, go to 'My Notification Settings' in the Member Menu.

How do I access my account settings?

Access your notification settings by selecting 'My Notification Settings' from the members menu.

Can I turn off email notifications?

Yes, you can turn off email notifications by adjusting your preferences in 'My Notification Settings' within the members menu.