FAQs

How can I make a purchase from the merchandise?

Browse our selection using our familiar user interface. Add items to your cart and follow the on-screen instructions to complete your checkout. You can also save items to your wish list by clicking the heart icon next to the 'Add to Cart' button.

Where can I find answers to common questions?

The 'Resource Center,' under the 'SRH Help Center' section, contains a comprehensive list of frequently asked questions and answers to help you navigate the website and its features.

Can I submit a question to be included in the SRH Help Center?

Yes, you can submit questions for consideration by reaching out through the 'Contact' page. We regularly update the SRH Help Center topics based on member feedback.

Where can I watch premium videos related to the Spyder Riders Hub?

Visit the 'SRH Video Garage' section to watch tutorials, reviews, and a variety of other Spyder-related videos.

Can I remove my club from the directory?

Yes, you can remove your club by going to your listing under the members menu and selecting 'My Club Listing,' then choosing the 'Delete' option. If your Ultimate or Business Plan membership expires—either by request or due to a payment lapse—your club listing will be automatically removed from the directory.

How do I edit my club’s information in the directory?

To edit your club’s information, log in to your account, go to the members menu then select 'My Club Listing,' and make any necessary updates.

How do I add my club to the directory?

To add your club to the directory, you must be an Ultimate or Business Plan member. Go to the members menu and select 'My Club Listing.' Fill in the required club information and submit the form. Please note that only one club may be listed per Ultimate or Business Plan member.

Where can I find Spyder rider clubs?

From the main header menu, go to the 'Connect' section and select 'Spyder Clubs' to find and connect with local and international Spyder rider clubs. The directory includes contact information and club details. Unlike many other forums, members have a direct connection to clubs that are part of SpyderRidersHub.com. You must be an Elite, Ultimate, or Business Plan member to view club listings.

Can I remove my business from the directory?

If you signed up for a Business Plan and are listed as the 'owner' of the business record, you can remove your business by going to members menu and selecting 'My Business Listing.' Then confirm the action to remove your business from the directory.

How do I keep my business directory listing current?

The member who signed up for the Business Membership Plan can add, edit, or delete their business listing at any time and as often as they wish. As a result, the listing is only as up-to-date as the business chooses to keep it.

Can I list my business in the directory?

Yes, your business can be listed in the directory once you sign up for a Business Plan. Simply visit the 'Plans & Pricing > BUSINESS ($49.99/MO)' page to get started.

How can I edit my business listing?

To edit your business listing, log in to your account, go to members menu and click on 'My Business Listing.' From there, update your information and save the changes. You must be a Business Plan member and the owner of the listing to make edits.